Dear Michael:
Sometimes people do their jobs beacuse it's their livelihood and they do their work well. Then there are those who go beyond just doing their jobs well; and these are the people who not only are proud of their profession, but they also care for those who emply them,
So, Michael it is with this thought in mind that I write this note to express how much I appreciate you and your organization for going beyond just "doing the job well". You have truly exceeded our expectations in helping to complete our townhouse project on Younger Way in Santa Cruz. It is a beautiful product and both Patty and I are extremely pleased and proud of its outcome.
So from both Patty and myself, a sincere thank you for your help and going beyond the scope and doing such a great job.
We would also like to wish you and your loved ones a Happy and Healthy Holiday Season.
Sincerely,
Mel Ratto